Phoenix Support Services Logo.

Leading by

Carve Your Success Story with Us

Recommended 5 out of 5

An illustration of a circle-shaped creature with arms and legs working on a laptop to create a webpage.

Phoenix Support


We are a team of experts who build and develop websites that dominate the top rankings on search engine results pages.

Who We Are

Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in Baguio City, Philippines, we engage and delight our customers through years of industry expertise.

We started in 2009 when our CEO, Paul Donahue, established a website design company that specialized in building WordPress websites for all types of businesses. Back then, the company name was Advanced CMS Services.

Over time, the company has expanded to include services in other aspects of digital marketing. In the latter parts of 2018, our CEO decided to convert the business into a full-service digital marketing company and changed the name to Advanced Digital Media Services.

An illustration of a guy reviewing floating documents in front of a female seated on a chair holding a laptop.

What Matters To Us

Phoenix Support Services believes that leading by #PuttingPeopleFirst sets us, and our clients, up for success. We set the foundation for development and growth and understand that both require investment. We invest in top talent to enable scalable, sustainable growth for our clients.

Achieving business goals requires effort and time, so we help business owners by providing top-notch digital marketing services. We believe that digital marketing is not a one-time job—it’s a commitment.

Like other successful companies, we believe that one of the keys to our success is giving back to the community. We donate a portion of our proceeds to the Sisters of Mary, a school in Cavite Province, Philippines.

An illustration of two ladies researching the current online trend while holding a large smart phone with a location marker vector and a clock vector in between them.
An illustration that shows the full-service of a digital marketing company.
An illustration that shows the full-service of a digital marketing company.

What We Do

Being a full-service digital marketing company, we offer a broad array of services, including content creation, search engine optimization (SEO), keyword research, web design, and web development.

Our team of content writers, proofreaders, SEO specialists, web designers, and web developers has the knowledge and experience to offer such services. They also specialize in reputation management, website hosting, and page speed optimization.

Our services help business owners reach more audiences with their website that ranks high on the first page of search engine results pages. In other words, we help websites dominate the online platform.

Content Development- We believe that content will always be king. For that reason, we invest our time, effort, and resources in creating relevant and top-notch content for our clients.

Website Development – We develop websites that don’t just look good; our team works to ensure that our clients’ websites are secure, functional, and responsive. Our developers work hand-in-hand to mitigate both front-end and back-end vulnerabilities.

SEO – We know that search engine optimization is integral to landing a high ranking on search engine results pages, so we equip ourselves with the latest SEO practices and tools.

Contact Us Today

If you have inquiries or concerns, don’t hesitate to contact Phoenix Support Services.

If you want to know more about our services and career openings, feel free to reach out. You can call or email us. Contact us today! We’ll get back to you as soon as possible!

An illustration that shows a woman holding a huge smartphone and an email vector in her hands.
An illustration that shows a team working on monthly site conversion data.

Employment Verification

To verify an applicant’s employment status with Phoenix Support Services, send an email to
Brightlocal Logo.

Academy Courses Completed

Phoenix Support Services Bright Google 101 Badge.
Phoenix Support Services Bright Keyword Badge.
Phoenix Support Services Bright Audits badge.
Phoenix Support Services bright local badge
Phoenix Support Services bright SEO reports badge.